This Cookie Policy explains how BTA Multi Services Website (“we”, “our”, or “us”) uses cookies and similar tracking technologies on our website btamultiservices.com (“the Website”). By continuing to browse or use our website, you agree to the use of cookies as described in this policy.

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help the website recognise your device and store some information about your preferences or past actions.

2. How We Use Cookies

We use cookies to:

1. Ensure the proper functionality of the Website
2. Enhance your user experience
3. Analyse traffic and usage data

Provide tailored content and services related to:
1. Microsoft Dynamics 365 (D365) Training Services
2. D365 Testing and Quality Assurance Services
3. Online and In-person Mathematics Tuition

3. Types of Cookies We Use

Type	Purpose
Essential Cookies	Required for basic website functionality, such as navigation and access to secure areas.
Performance & Analytics Cookies	Help us understand how visitors interact with our website (e.g. Google Analytics).
Functionality Cookies	Remember your preferences and improve your experience (e.g. language or region).
Marketing/Advertising Cookies	Used (if applicable) to deliver relevant ads to you across other platforms.

4. Third-Party Cookies

We may use third-party services that place cookies on your device to help us analyse traffic or improve our services (e.g. Google Analytics, YouTube for embedded videos). These cookies are governed by the respective third-party privacy policies.

5. Managing Cookies

You can control and manage cookies in your browser settings. You may choose to:

• Delete existing cookies
• Block all cookies
• Receive a warning before a cookie is stored

Note: Blocking some cookies may impact the functionality of the Website and the services we provide.

6. Your Consent

When you visit our website for the first time, you will see a cookie banner requesting your consent to use cookies. You can accept or customise your preferences. Your consent will be stored and can be modified at any time.

7. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology or regulations. Please check this page periodically for updates. Continued use of the Website after any changes constitutes acceptance of the new policy.

8. Contact Us

If you have any questions about our use of cookies, please contact us at https://www.btamultiservices.co.uk/contact-us/